Connected platform for a multi-region dealer network
Dealer ops, inspections, and customer journeys on one platform
Overview
Replatformed a legacy DMS stack into a unified SaaS that powers inspections, inventory, customer comms, and analytics across a multi-region dealer network.
Challenge
Fragmented dealer tools, mobile-unfriendly inspection workflows, slow reporting, and no single source of truth across regions.
Solution
Built a multi-tenant Next.js platform with role-based access, offline-capable inspection PWAs, a unified data warehouse, and real-time dashboards for ops leaders.
Outcome
Operations consolidated across 12 dealer locations with measurable lift in inspection throughput, lead conversion, and reporting velocity.
Highlights
- Offline-first mobile inspection app
- Realtime ops dashboards
- Single sign-on across dealer groups
- Automated compliance reporting
